Program Coordinators/Managers

Project Coordinator of A&PI Mental Health Collaborative - Natalie Ah Soon, MPH +

Natalie Ah Soon is a public health professional with over five years of experience working with Asian Americans and Pacific Islanders in the area of health, healthcare, health promotion, health education, policy advocacy, and mental health on the local, state, and national level. She also has experience in community organizing, community building, and coalition building. Further, Ms. Ah Soon has experience working with community health centers and organizations that serve and meet the health and social needs of Asian & Pacific Islander American populations in the U.S. and U.S. jurisdictions.

Prior to joining RAMS, Inc., Ms. Ah Soon served as the coordinator/health planner for the Asian & Pacific Islander Health Parity Coalition in San Francisco where she led three API community workgroups to promote culturally and linguistically competent and holistic mental health programs, developed materials and resources for anti-stigma campaigns, convened coalition and steering committee meetings, and planned capacity building trainings. Ms. Ah Soon has extensive experience in providing culturally and linguistically respectful breast health education and health systems navigation along the breast health continuum of care with her recent work as a health education consultant with the Samoan Community Development Center in San Francisco and previously as the lead community health educator for the Samoan Breast Health Outreach Project with the California Health Collaborative – Bay Area Cancer Partnership in Oakland. Her master's degree fieldwork was at the Asian & Pacific Islander American Health Forum (APIAHF) in San Francisco where she led a Pacific Islander coalition of 30 members to highlight and strategize on how to amplify the health and social needs of PIs in the SF Bay Area. Ms. Ah Soon has worked as a Program Assistant for the Association of Asian Pacific Community Health Organizations (AAPCHO) Health Disparities Programs where she provided programmatic and administrative support. Additionally, she worked as a Health Educator Consultant for the SFDPH: Community Health Education Section on various community projects that focused on health education and health promotion in the areas of alcohol, youth and school health, nutrition and physical activities, and community engagement. As an internship project at SFDPH, Ms. Ah Soon developed a Samoan Cultural Competency Resource Guide for Providers on how to provide culturally and linguistically competent prenatal care to Samoan women of childbearing age.

Ms. Ah Soon's other roles include serving on the Executive Team for the Asian & Pacific Islander Caucus for Public Health (APIC-APHA) as a Caucus Councilor. She also guest lecture at UC Berkeley and City College of San Francisco on PI health and social determinants of health. She has presented at national conferences and regional coalition convening. Ms. Ah Soon received her Master's in Public Health from San Jose State University and earned her Bachelor of Science degree in Health Education, with an emphasis in Community-Based Public Health at San Francisco State University.

She is fluent in Samoan and is a proud native of American Samoa.

Clinical Manager of Adult Outpatient Services Clinic and Manager of Asian Family Institute - Flora O. Chan, PsyD +

Clinical Manager at CalWORKs Counseling & Pre-Vocational Services – Rebecca Peng, LMFT  +

Triage Coordinator - Matthew Ivey, LMFT +

Matthew Ivey has a Master’s Degree in Counseling Psychology, with an emphasis on Marriage and Family Therapy. He is a licensed Marriage and Family Therapist and is the current Triage/Work Readiness Screening Coordinator for the RAMS CAAP Program, housed in San Francisco’s CAAP office. He has experience providing assessments, crisis management and counseling to both adults and transitional age youths in school, residential, and outpatient settings.

In addition to his work at RAMS CAAP, Matthew’s therapeutic interests include LGBTQQI*-focused counseling, sexual health counseling, and legal/systemic trauma focused work. In addition to his license, Matthew is trained in EMDR, Gottman couples counseling, EFT, and holds a Juris Doctor.

Program Coordinator, Workforce Development Division - Vivian Vong, AMFT +

Vivian Vong is an associate Marriage and Family Therapist currently serving as the Program Coordinator for CAAP Counseling & Pre-Vocational Services. As Program Coordinator, she oversees the programs which provide comprehensive job readiness training (WDD), on the job assessments for client working towards employment (OJA), and a wide range of psychological assessments through the Learning Needs Assessment program (LNA).

Prior to joining RAMS, Vivian worked as a school-based therapist providing individual and group therapy to students with emotional difficulties and special education needs in San Francisco Unified School District.

Vivian earned her Master of Art in Counseling Psychology from University of San Francisco and her Bachelor of Art in Psychology from University of California, Santa Cruz.

Clinical Supervisor - Senya Hawkins, LMFT +

Senya Hawkins is the Clinical Supervisor for RAMS’ CAAP Counseling and Pre-Vocational Services program. He has worked for the past decade with some of the most vulnerable and underserved populations in the San Francisco Bay Area including people without housing, people living with disabilities, and people struggling with poly-substance abuse and dependence issues.

Mr. Hawkins is a Licensed Marriage and Family Therapist who specializes in social justice, systems change, and liberation psychology theory. He is also a certified sex educator, and disability rights advocate. He received his Bachelor’s in Modern Literature from Maharishi University and his Master’s in Psychology from Pacifica Graduate Institute.

Linkages Clinical Supervisor - Shanna Kim, PhD +

Dr. Shanna Kim received her PhD in Clinical Psychology from Palo Alto University with an emphasis in Diversity and Community Mental Health. She completed her postdoctoral fellowship at Kaiser Permanente and doctoral internship at Waianae Coast Comprehensive Health Center. Dr. Kim is the Clinical Supervisor for the Drug Medi-Cal Program and conducts Learning Needs Assessments (LNA} – neuropsychological evaluations for clients seeking vocational services through San Francisco’s Human Services Agency.

Dr. Kim grew up bilingual in English and Korean in a bicultural household. She strives to provide culturally responsive services that address diverse socio socioeconomic, multi-ethnic concerns, and one’s salient identities to decrease mental health disparities. Dr. Kim has particular interest in suicide, serious mental illness, posttraumatic stress disorder, and depression. She has worked in multiple interdisciplinary settings including county hospitals and homeless respite shelters.

Dr. Kim also holds a Master of Arts in Education Counseling, Master of Science in Clinical Psychology, and is a certified Yoga teacher.

Associate Director of Hire-Ability Vocational Services - Michele Alexia +

Program Manager for Hire-Ability Career Connections – Steven Taka, LMFT +

Employment Services Coordinator at Hire-Ability - ​Matthew Rizzie, JD +

Matthew Rizzie is the Employment Service Coordinator with Hire-Ability, a division of RAMS, Inc. As a coordinator​,​ Matthew supervises the Employment Services program and provides guidance to the Employment Consultants in the program. Matthew came to Hire-Ability with experiences in the field of social services, financial services, and in the legal sector. In the social services field​,​ Matthew has worked with ​people with​ developmental disabilities​ at one point in his career and then broadly in the community with first time homebuyers and with families facing foreclosure during the recent real estate crisis. In the private sector, Matthew has worked as a financial advisor with UBS Financial Services and then as a legal analyst with the law firm Severson and Werson.

Matthew earned his ​​Juris Doctor​ degree​ from ​​Humphreys University Drivon School of Law and is interested in social justice. In addition to his day-to-day work with individuals with barriers to employment, Matthew wants to shed light on areas such as workforce development, economic disparity, Americans with disabilities, and other issues often overlooked and underappreciate​d​ by our elected representatives because it isn’t politically expedient.

Manager of i-Ability Vocational IT Training - John Cabiles +

John Cabiles is the manager of the award-winning i-Ability Vocational IT Training Program, which provides on-the-job information technology (IT) training to consumers of Behavioral Health Services. For over 8 years, John has worked in the vocational rehabilitation setting, assisting a diverse range of people with finding jobs, building up their work skills, and developing the life skills needed to attain self-efficacy and independence. John is avidly active in community service, having served on the advisory board of the Bay Area Special Olympics Lions Club in Burlingame, as well as the board of directors of Designing A Difference, an apparel manufacturing company that trains and employs individuals with employment barriers.

John earned his B.A. in Psychology with honors from the University of California, Irvine. This fall, he will earn his M.S. in Computer Information Systems from Boston University with a focus on Data Analytics.

Clinical Manager of the Division of Peer-Based Services - Richard Zevin, LCSW +

Program Manager for Peer Specialist Mental Health Certificate - Kristin Snell, MSW +

Kristin Snell holds a Master's Degree in Social Work with a concentration in Management and Planning, and has been working in the social services community in the San Francisco Bay Area for over ten years. Ms. Snell currently serves as the Coordinator of the Peer Specialist Mental Health Certificate Program at RAMS; in this capacity, she facilitates and coordinates the entry level peer counseling course offered through RAMS and San Francisco State University, and oversees the development and planning of the advanced Peer Specialist Mental Health Certificate program. Ms. Snell has previously held the role of MSW Administration Intern at RAMS, where she conducted a variety of organizational research, program evaluation and other administrative projects for the agency.

Prior to joining RAMS, Ms. Snell provided both direct and administrative services to diverse populations at various local community settings throughout the Bay Area. Ms. Snell completed her graduate and undergraduate studies in at the University of California at Berkeley.

Coordinator of SF TRACK - Dennielle C. Kronenberg, LCSW, PPS+

Dennielle C. Kronenberg is a Licensed Clinical Social Worker and works as Program Coordinator for SF TRACK, a partnership between Juvenile Probation, AIIM Higher, RAMS and other community partners. SF TRACK (Treatment Recovery Accountability Collaboration Knowledge) provides intensive outpatient substance use and mental health treatment to probation involved youth and their families.

Ms. Kronenberg concurrently serves as a bilingual Clinical Case Manager and Family Clinician with SF TRACK and previously worked in this capacity at the Mission High School Wellness Center, with the San Francisco Achievement Collaborative Team and with Family Service Agency of San Francisco.

Ms. Kronenberg earned her Master of Social Work from San Francisco State University with an emphasis on Social Action and change. She also holds a California Pupil Personal Services Credential to provide school based services for grades K-12.